Frequently Asked Questions

What is SMS?

Short Message Service (SMS) is the text communication service component of a phone or mobile communication systems, using standardized communications protocols that allow for the exchange of short messages between fixed line and mobile devices.

What is the hype about SMS Marketing?

Mobile phones and SMS continue to be huge parts of our lives. If you need to transmit your brand’s marketing message to a large number of customers at a faster speed than your competitors, SMS remains as the perfect choice. Compared to other forms of marketing, SMS marketing allows your message to be with you customers in seconds. There is also the chance of SMS being forwarded to their circle of friends, colleagues, and relatives, thus indirectly furthering the reach of your products and services. In addition, SMS allows two-way interaction between you and your customers, helping you understand your clients better.

Why do I need Busybee BrandTxT for my company?

Busybee BrandTxT is the most widely used platform by many big companies. If branding is important to your business, BrandTxT is the most affordable and most effective way to promote your products and services.

What are the advantages of BrandTxT?

The major advantages of using Busybee BrandTxT are speed and cost-effectiveness. Conventional marketing methods such as flyers, print ads, TV spots, and radio ads can be very costly. Email marketing is free but is not as effective because a majority of these emails are deleted and treated as spam. Mobile marketing is the most effective non-traditional medium today because studies show that that read rate of SMS can be as high as 98% (Source 1, 2).

I have low sales now and I don`t have money for Busybee BrandTxT. What can I do?

If you are experiencing low sales, the more you need Busybee BrandTxT to help you effectively attract more customers at a low price. Marketing isn’t something you should give up when the times are tough. Many people make the mistake of removing their marketing budget when in reality, it’s what they need to get going again. Luckily, you don’t need a huge investment for Busybee BrandTxT as it’s perfectly suited for low budget marketing. Our clients, including big companies, organizations, and institutions, have experienced an influx of new customers thanks to our solution. And considering that BrandTxT allows you to reach more customers faster—very critical today—you’re really getting the best value for your money.

Why should I choose Busybee BrandTxT?

A number of reasons, including:

  • Several payment options
  • Cheapest bulk SMS solution
  • Immediate activation
  • Terminate anytime
  • No deposit required
  • Fast processing
What are the benefits of Busybee BrandTxT?
  • Increase traffic
  • Excellent brand reinforcement opportunities
  • Innovative and entertaining
  • Measurable
  • Efficient
  • Cost-effective
  • Increase sales
  • Improve awareness
  • Establish personal touch
  • Connect with customers
  • Increase customers
  • Promote hype
  • Increase profits
Where can I use Busybee BrandTxT?
  • Customer follow-up
  • Event announcements
  • Customer feedback
  • Promotions
  • Policy renewal reminder
  • Feedback solicitation
  • Season greetings
  • Sending reminders
  • Alert system
  • Event marketing
  • Sales force motivation
  • Latest news
  • Payment reminder
  • Sales
  • Promotions
  • Announcements
  • Message broadcast
  • Advertising
  • Stock market update
  • FOREX update
  • Billing update
  • School announcement
  • And a whole lot more
What are the main features of Busybee BrandTxT?
  • Fully automated
  • Fastest sending
  • User-friendly
  • Can send to any countries
  • Credits do not expire
  • With delivery reports
  • With API
What is Busybee BrandTxT?

This is an SMS system used to send SMS via an online gateway. SMS is sent with a Sender ID, such as a brand name, rather than an 11-digit mobile number. Multinational companies are using this kind of application for a more professional SMS campaign. Busybee BrandTxT is the solution for your business if you’re looking for brand recognition.

What do you mean by Sender ID or branded SMS?

Sending SMS with a Sender ID is a unique form of marketing used by large and multinational companies in their campaigns. It replaces the typical 11-digit mobile number with the brand’s name for a more professional look.

Can I set my own brand and company name as a Sender ID?

Yes. As long as you can provide a proof of ownership of the brand name you’re after. However, the custom Sender ID is limited to 11 characters only.

Are there additional charges in creating my own Sender ID?

There will be corresponding registration fees in case you exceed your free Sender ID allocation.

Can I register multiple Sender IDs?

Yes. As long as you can show proof(s) of ownership and pay the corresponding registration fees beyond your free Sender ID allocation.

Is Busybee BrandTxT cheaper than other competitors?


Is there a security deposit requirement?

Only for the business postpaid plan.

Do I need a USB GSM modem?


Can you tell me what devices are needed for Busybee BrandTxT?

You can use any device with an internet connection.

Is it hard to operate? I am not a techie person.

Busybee BrandTxT is very user-friendly. Inside the application, you can just press help to access the user manual.

Do I need to have an internet connection for this?


Do I need a SIM card to operate this?


Can I send to any country?

Yes. You can send to over 900 operators in 180 countries around the world.

Do I need to key in all of my contacts individually into the Busybee BrandTxT system?

If you have your current customers’ information in an Excel worksheet, you can import it directly into Busybee BrandTxT. This way, you don’t have to input them one by one into the system.

Can I group my contacts according to my SMS marketing requirement?

Yes. By grouping your contacts into different categories, you can easily send specific SMS to your target market.

How many SMS can I send using Busybee BrandTxT?

There is no limit.

How many characters can each SMS contain?

Busybee BrandTxT supports long SMS of up to 1,000 characters.

Is there a delivery report?

Yes. You can view the delivery record.

Is there any technical support after the purchase?

Yes. We offer lifetime support to all our active clients.

Can I integrate Busybee BrandTxT with my application and website?

Yes. We have an Application Programming Interface or API.

We always remind our members for their outstanding dues. Can we use Busybee BrandTxT?

Yes. Busybee BrandTxT has Personalize Message and Scheduler functions.

What are your payment options?

Check here for our payment methods.

What is the difference between Prepaid and Postpaid plans?

With Prepaid plans, you pay for the plans first before the credits are added to your account. With Postpaid plans, you can send SMS even without paying. You will pay the recurring amount every 10th of the following month based on your subscription. There is a lock-up period of 6 months.

What is the difference between Individual and Business postpaid plans?

The major different is the security deposit. If you will get a Business postpaid plan, you need a security deposit to start. This security deposit will not be touched and will serve as your credit limit in sending messages.

Under the Individual postpaid plan, what do I do if I need to send more beyond my allotted credits?

If you want to send more messages beyond your allotted credits, you need to call us for a reload. Pricing for the reload is at PHP 1 per credit. To avoid this, you should choose the right plan that will suit your monthly outbound volume.

How do I get started?
  1. E- Agreement will be sent via email.
  2. After signing, you will receive an invoice via email from billing@mybusybee.net.
  3. Kindly email your preferred Sender ID together with a valid ID and proof of ownership of the brand to my_busy_bee@yahoo.com.
  4. Deposit required amount to MyBusybee, Inc. designated banks.
  5. Wait for one day processing.
  6. Upon deposit verification, we will send you the login details via email.
  7. Log in to smstool.mybusybee.net.
  8. Start using Busybee BrandTxT.
How do I contact BUSYBEE?

You can email info@mybusybee.net or my_busy_bee@yahoo.com. You may also call (02) 929-2222, (02) 433-6000, or text (63) 917-837-2000.

How long should I wait for the registration of my Sender ID?

7 to 14 banking days.